Privacy Policy

Maia Marca values your privacy and is committed to safeguarding your personal data. This Privacy Policy outlines how we collect, store, use, and protect your information in accordance with applicable privacy laws in the United Arab Emirates and the GCC region.

1. Data Protection & Security

We are committed to preventing unauthorized access to customer and user data. Maia Marca employs industry-standard security protocols and may implement additional protective measures to maintain the confidentiality, integrity, and security of your data.

2. What Data Do We Collect?

We collect only the data necessary to operate our website effectively and to provide you with a smooth shopping experience.

For Registered Users:

  • Full Name

  • Email Address

  • Password (encrypted)

  • Shipping & Billing Address

  • Phone Number

  • Bank Details (if voluntarily provided)

  • Payment Platform Data (e.g. Apple Pay, Tabby, etc.)

  • IP Address

  • Basic Usage Data and Site Analytics (collected via Google Analytics or similar tools)

For Unregistered Visitors:

  • Device and browser data

  • IP address

  • Clickstream data (e.g. pages viewed, buttons clicked)

  • Session analytics

3. Use of Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device to remember your preferences and help us analyze site traffic and usage.

You can manage or disable cookies through your browser settings, though this may affect site functionality.

4. What Data We Do NOT Store

To ensure your financial data remains secure, we do not store sensitive payment details. The following information is never stored by Maia Marca:

  • Full Credit/Debit Card Number

  • Card Expiry Date

  • Card Security Code (CVV)

  • Personal identity data shared with external payment gateways

All financial transactions are securely processed through trusted, PCI-DSS compliant third-party providers.

5. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing or commercial purposes.

Data may only be shared under the following circumstances:

  • When required by law or official government authorities under legal obligation

  • For fraud prevention or law enforcement investigations, upon valid legal request

For more information, please refer to our Terms of Use.

6. User Consent

By using MaiaMarca.ae or by registering for an account, you consent to the collection and processing of your data as described in this policy.

If you do not agree with this policy, we advise discontinuing use of the site or contacting our support team for clarification.

7. Contact Us

If you have any questions or concerns regarding our Privacy Policy or how your data is handled, please contact:

📧 support@maiamarca.ae